People / Rachael Hughes
I am an experienced residential property conveyancer with over 13 years experience, and I joined the Hatch Brenner team in March 2004.
In my role I work with individuals and businesses across the breadth of property transactions including both freehold and leasehold sales and purchases, right to buy purchases, transfer of equity, buy to let mortgages, re-mortgages, Assured Shorthold Tenancy Agreements, first registration applications and adverse possession applications.
Working within a small team, I pride myself on bringing a personal, positive, attentive, friendly and one to one approach to my work. Being proactive and hands-on, I ensure I guide my clients through each step, communicate regularly to keep all parties informed, and follow up on queries on both sides of a transaction. I enjoy seeing a successful conclusion to each property matter.
By going above and beyond the expectations of clients, I can fulfil their needs and remove the stress from the conveyancing experience. My dedication to client service is evident in my large number of repeat clients and named referrals. I pride myself on my local reputation.
As well as dealing directly with clients, I also enjoy an excellent relationship with a strong network of third party contacts in and around Norwich including Estate Agents, mortgage and financial advisors and other professionals.
‘I just wanted to thank you so much for your incredible hard work and diligence during our house purchase. To have such a positive experience with you was absolutely fantastic. You went above and beyond at all stages of the process and we appreciated you breaking down complex terms so that we could understand them. We were also very grateful that you responded to our questions quickly and that you made us feel like we were important clients to the firm. We had complete faith in you from start to finish and you helped to reduce stress during the entire process.’
‘Many thanks for all your hard work in seeing our sale through to a successful conclusion. You provided a first rate service from start to finish, for which we are very grateful.’
‘I would like to just thank you and your secretary for all the work and help you did completing our sale on our new home. You were very quick and responsive to me when I needed it and made the process smooth with minimal stress. You will now come highly recommended in my books and I thank you again.’
‘Thank you for handling the sale for me. I thought it was very smooth throughout and professionally handled. I appreciated the good and friendly communications.’
‘A big 'Thank You' for all your efforts over the last year both in helping us sell the flat in Brighton and purchase the one here. You made it as painless as it is possible for it to be.’