01603 214 220

‘We found Hatch Brenner incredibly helpful and very accessible, and that has been the same through many years.’

‘The caring but professional service put me at ease which meant all my questions or reservations were answered in a way which I could clearly understand. ’

‘Very efficient and helpful at a difficult time. Throughout I found them approachable with invaluable advice to help me reach a resolution.’

‘Carla Gowing gave me excellent advice above and beyond my expectations. She was friendly and approachable and made my experience easier through her fantastic knowledge and advice. I really cannot thank her enough. ’

‘Very thorough and professional service provided. Communication was excellent and the best outcome was achieved in minimal time. Thank you for all of your hard work. Would not hesitate to recommend.’

‘Hatch Brenner were very pleasant to deal with during my claim for personal injury following a bicycle accident. They were concise and transparent regarding fees and document signing. My application was successful and I would recommend Hatch Brenner to anyone.’

‘From the first phone call enquiry to receipt of the payment, our PI claim has been handled efficiently. Delighted with the service.’

‘I was very happy with the service you provided and everything was explained very clearly, so I could understand all that was needed to be done. Thank you very much.’

100% of people completing our client service questionnaire said they would recommend Hatch Brenner to a friend.

‘Very courteous, helpful and responsive.’

‘Julie and her secretary make a great team. We were well informed throughout the process which went efficiently and smoothly. ’

‘A big 'Thank You' for all your efforts over the last year both in helping us sell the flat in Brighton and purchase the one here. You made it as painless as it is possible for it to be.’

‘Your support and services are very much appreciated. As always highly professional and very helpful.’

‘A real professional, top class service. You feel completely at ease knowing all legal angles have been covered. Very friendly staff and extremely good communication throughout the process.’

‘Hatch Brenner provided an excellent service. They took the stress and strain out of dealing with my aunt's will. At all times I was confident that I was receiving a fully professional service.’

‘We saw Mark Fitch for a Will dispute and he was excellent and succeeded in a favourable outcome for us, for which we will be forever grateful as this was an awful time for us.’

‘Thank you for handling the sale for me. I thought it was very smooth throughout and professionally handled. I appreciated the good and friendly communications.’

‘I would like to just thank you and your secretary for all the work and help you did completing our sale on our new home. You were very quick and responsive to me when I needed it and made the process smooth with minimal stress. You will now come highly recommended in my books and I thank you again.’

‘Many thanks for all your hard work in seeing our sale through to a successful conclusion. You provided a first rate service from start to finish, for which we are very grateful. ’

‘You're all worth 11/10.’

‘There was never any delay whatsoever in dealing with matters that I considered urgent. Telephone calls and correspondence to your office were always dealt with promptly.’

‘I have used Hatch Brenner since 1977 and have nothing but excellent service whenever needed.’

‘Always helpful and friendly ready to answer questions.’

‘Always very happy with the level of advice, support and work from Hatch Brenner. Everything is always dealt with efficiently, sympathetically and effectively.’

‘Very professional service, with friendly staff. I will definitely use again for other legal advice.’

‘Helpful at every level, from staff to information and guidance. Re-made two appointments due to illness, but not a problem to reschedule.’

‘I have used Hatch Brenner for several years and always found the solicitors and staff very professional and a delight to do business with.’

‘A very efficient service provided by friendly, knowledgeable staff.’

‘Excellent experience from start to finish. Friendly and efficient staff, always made to feel welcome and valued as a customer. Well done!’

‘Always greeted with a friendly smile at reception. My dealings with Hatch Brenner have always been to the highest standard.’

‘I have had some fifty years of good service from this long established local practice.’

‘I used Hatch Brenner when I bought my first house as they were recommended to me by friends. I received excellent service and never had to chase them so I decided to use them for my will. Again, it was excellent service and I will continue to use them when needed.’

‘For both house sale and preparation of our wills, we found your services excellent, from communication through to finalising our needs, nothing was too much trouble. Thank you, would highly recommend.’

‘We were completely satisfied with the caring, warm service received, and the way every query was answered in a prompt manner. We were supported throughout and would not hesitate to recommend to others.’

‘Thank you for everything, I will 100% be recommending you to everyone.’

‘Ash dealt with us on all occasions with consideration and courtesy. Keep up the good work in all aspects.’

‘Ash was very professional and helpful.’

‘I just wanted to thank you so much for your incredible hard work and diligence during our house purchase. To have such a positive experience with you was absolutely fantastic. You went above and beyond at all stages of the process and we appreciated you breaking down complex terms so that we could understand them. We were also very grateful that you responded to our questions quickly and that you made us feel like we were important clients to the firm. We had complete faith in you from start to finish and you helped to reduce stress during the entire process. ’

‘Thank you for helping me get my girls back. We are forever grateful. ’

‘Thank you very much for all your hard work on my behalf this year. As you can probably imagine, it has been a very difficult year for myself and my family, and you really made everything run really smoothly. ’

‘Carla Gowing gave me excellent advice above and beyond my expectations. She was friendly, approachable and made my experience easier through her fantastic knowledge and advice. I really can't thank her enough.’

‘The team here was excellent. During a difficult time, Carla was incredibly helpful, approachable and professional.’

‘Carla was excellent throughout the process. She remained focused and professional at all times. Her advice and support was valuable in bringing the matter to a close.’

‘We were very happy with the service provided in respect of an arrangement for Lasting Powers of Attorney. Caroline was professional, efficient and courteous at all times during what was a difficult and delicate matter.’

‘We have previously used Hatch Brenner for house sale, flat purchase and equity release. All very satisfactorily and would not wish to use any other firm of solicitors.’

‘Made us feel welcome and at ease. Everything explained clearly.’

‘Very quick, helpful, affordable.’

‘Brought some calm to troubled waters! Thank you.’

‘Caroline had a warm and caring nature and was easy to talk to. She explained everything clearly and made every effort to move the process forward.’

‘Each visit to the office was comfortable and laid back. Everything was explained in layman's terms to make understanding so much simpler without all the legal jargon which can be inhibiting. Dealing with my parents' estate was a pain free experience.’

‘The work done for me was quick and efficient. Thank you.’

‘We would like to thank Caroline and her staff for all their help and sympathy during an extremely difficult time. Would recommend this firm to anyone.’

‘At a time when I was at my lowest, I felt I was being understood and supported. There was much kindness shown at a time in need.’

‘I was amazed at how hard Carla Gowing worked to get me the best outcome. She responded to all my emails in a matter of hours and always kept me up to date. ’

‘Excellent service, accurate and very precise and friendly!’

‘Very satisfied with the services provided and the fee charged. Thank you.’

‘We were completely satisfied with the caring, warm service received, and the way every query was answered in a prompt manner. We were supported throughout and would not hesitate to recommend to others. ’

‘This is the first time that I have used Hatch Brenner at a time when it can be difficult as it was an employment issue. I would recommend them as the service was excellent and the information provided was clear and precise. ’

‘Carla's work was excellent and with her advice I was able to achieve a better outcome than expected. She was extremely professional at all times, but also honest and fair when it came to billing. Whilst remaining professional, she also has a very friendly and approachable manner which, when you are facing a very stressful situation, is very much appreciated. I would never hesitate to consult Carla again should I need to.’

‘I received an excellent and professional service and would highly recommend Hatch Brenner to others. In particular Mr Fitch and his secretary for their professionalism. ’

‘It was a traumatic and horrible time for me and Mr Dilks did everything he could to professionally help me along 'the path'. I think everything went as well as could possibly be expected from my point of view, and Mr Dilks was very patient with me.’

‘I'd like to express our heartfelt thanks to Glenn for the excellent and very professional service he provided, and on a personal level for his keeping us involved with the process of the transaction at all levels, and for his prompt response to our queries. We would recommend him without reservation.’

‘89% of people completing our client service questionnaire rated the service they received as "excellent". ’

‘100% of people completing our client service questionnaire said they would recommend Hatch Brenner to a friend. ’

‘100% of people who completed our client service questionnaire said they would use Hatch Brenner again.’

‘Caroline suggested considering alternative solutions which were appropriate and useful. Her help much appreciated.’

‘Caroline has always provided a consistently first class service and I would never hesitate to recommend her to family or friends.’

‘I have found Hatch Brenner to be helpful, professional and very approachable. The staff are extremely helpful at all times. Julie Palmer was pro-active and thorough at every turn. I would recommend Hatch Brenner in the future.’

‘After discussing my requirements for my will with Caroline on the phone, everything was already completed when I had my appointment with her. All I had to do was sign the document. Very efficient.’

‘Many thanks. I don't know where I would be without you! ALL legal aspects of my life, such as tax, pension, housing, will and testament plus anything else required. All I have to do with anything remotely legal is to pick up the phone or pop into the office. Great service with kindness and compassion. Many thanks for all your help.’

‘Having recently had the pleasure of dealing with Hatch Brenner with regard to my new Will and matters of my Estate, I could not but be very impressed by both the advice I was given and the positive and clear manner in which it was expressed. No confusing and unnecessary "legalese".’

‘We have used Hatch Brenner for Wills, Power of Attorneys, moving house and an accident insurance claim and have always found them very efficient and easy to talk to.’

‘Carla ensured the process and my health were handled sympathetically and efficiently. I don't doubt that had I used anyone else the end result would not have been so favourable. Further, she helped me through a very traumatic year and a half.’

‘Dawn was very welcoming and helpful when arranging my Will and Powers of Attorney. She advised me of things I was not aware of or had not thought about. Telephone advice was always on hand if I had any worries or concerns.’

‘Kind, courteous, friendly service. Dealt with everything quickly; very professional - highly recommend.’

‘I have no improvements to offer - all your actions and services have been first class - thank you for all your help and support through the complexities of probate after Mum's death.’

‘Dawn Parkes and the team have always been exemplary in their attitudes and actions. Every detail is explained in layman's terms, which makes you feel comfortable and at ease, no matter what situation is being discussed. We would highly recommend Hatch Brenner to friends and family and will use you again in the future, should the need arise. ’

‘I found Hatch Brenner services to be excellent, they carried out my instructions to the letter and handled certain issues very well even in my absence.’

‘A friendly approach; always dealt with very professionally; understanding of the problems we faced and dealt with them in a very efficient way. I find it hard to say anything negative about the staff. I have already recommended you to a friend. The costs were also very competitive.’

‘We found the service to be most helpful and informative from our very first call to the firm and it was the follow up phone call which had just the right tone that persuaded us to give our business to Hatch Brenner. We consulted the firm about revising our Wills and we were delighted with the excellent support which we received from Caroline Billings. She was friendly, approachable, gave very clear explanations and communicated most promptly and informatively at all times. We would highly recommend using Caroline and Hatch Brenner.’

‘Mr Yallop got in touch with me speedily (after my first e-mail). He also arranged a date to meet with me and ensured I was informed about everything I would need to bring with me. He was very professional and I appreciated the speed with which our business was concluded. ’

‘Made to feel at ease and the advice offered was put forward clearly and easy to understand. The service provided was conducted in good manner and in timely fashion. ’

‘Updating my will was very straightforward, plus the bill for this service and several copies of my new will was certainly lower than I had expected. Recommended!’

‘Bailey was friendly and professional and wrote up our wills very quickly. We are very pleased with the work he did and grateful to Hatch Brenner for being part of the Will Aid Scheme - without that support we would not have been able to get our wills done. Thank you to Bailey and the team at Hatch Brenner. ’

‘I just want to take this opportunity to thank you very much for all your advice and guidance during this process and I have been very impressed with the level of service I have received. If I ever need a firm of solicitors in the future I know where to come!!’

‘Great service from beginning to end.’

‘An amazing service, but the main thing that stood out for me was the honesty and approachability of the Solicitor. Can't thank you enough. ’

‘I found Hatch Brenner very helpful. They made my divorce a bit easier for me; doing everything that had to be done for me; always with a helpful and pleasant manner. Thank you. ’

‘I have had several dealings with Hatch Brenner and have always found them to be thoroughly professional and efficient. I was particularly impressed with the speed with which they finalised my late wife's estate. Similarly a nephew's purchase of a house was concluded within weeks. Procrastination is not for Hatch Brenner! In football parlance Hatch Brenner are "on the ball".’

‘My wife and I are so grateful to you for seeing us yesterday. As you could tell we were very worried… but your calm good sense and clear advice helped us to reach a certain decision. You were so kind and compassionate and it helped us enormously.’

‘Julie and her secretary Wendy are so friendly, professional and extremely competent. An absolute pleasure to deal with and I will definitely use you again in the future. First class from start to finish.’

‘The service provided by Hatch Brenner was truly excellent. Richard Dilks was incredibly supportive throughout my whole divorce process. His professionalism, experience and positive attitude made a very difficult and emotionally disturbing process bearable and helped me to cope emotionally with the highs and lows of the divorce process. I would unreservedly recommend Richard to anyone who requires someone to represent them through divorce.’

‘Gave good advice and actioned with determination for best outcome’

‘I am very impressed and confident with the way you are dealing with this [dispute] on my behalf.’

‘I am extremely happy with the prompt professional service and clear expectations and advice received.’

‘Adam was very easy to talk to and was very quick to reply.’

‘Having used Hatch Brenner on a number of occasions for property purchase and will issues, I would not think of using any other solicitors.’

‘Excellent professional service.’

‘Highly reliable and efficient in a difficult situation.’

‘I have dealt with Hatch Brenner for a number of years and would not think of using any other solicitor.’

If you would like further information about any service, call us on 01603 214220

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